Frequently Asked Questions

Shopping online is easy, below are some frequently asked questions by our customers.

What payment methods do you accept?
 
Currently we accept bank transfer, QR code, crypto, debit/credit card and cash (cash only for local deliveries)
 
Do I need to have an account to order?
 
No you don’t, however when you place your first order an account will be set up for you when you check out
 
How long will it take to receive my order?
 
Local orders within 24 hours
 
Orders sent by courier between 1-3 days depending on location, you will be provided with a tracking number for your convenience 
 
Do you have a retail store?
 
Yes we do – Map (Press / Click)
 
What’s happens if I order something and it’s not available?
 
Once we receive and process your order we will contact you if any items are not available